Welcome to Our Commitment to Digital Inclusion

Ultimate Guide: Digital Access Support Made Simple

Spotlight Creative Marketing Agency and its affiliated companies (" we ") are committed to making our online services and content accessible and usable for everyone. We believe that everyone should have equal access to information and functionality, regardless of their abilities or disabilities.

Need help accessing our services? Contact our support team for assistance or accessibility accommodations. We'll respond quickly to ensure you get the help you need.

Conformance Status

We've implemented comprehensive measures to ensure everyone can access our services:

• A specialized team works daily to implement, test and validate accessibility features
• We invest in ongoing staff education to maintain accessibility excellence
• Thorough testing ensures seamless navigation via keyboard across all platforms
• Multiple screen reader platforms verified for optimal user experience
• Direct collaboration with disabled users shapes our inclusive design approach
• Independent experts regularly evaluate our accessibility compliance
• We actively monitor and upgrade our platform's accessibility features

10 Essential Features for Inclusive User Experience

Discover how we're creating a more inclusive digital experience:

Known Limitations

Despite our commitment to universal access, we recognize certain elements may require additional improvements.

• External content like social feeds and geographic displays may offer reduced accessibility options.
• Older document formats are undergoing updates to align with modern accessibility requirements.
• Dynamic website features receive regular enhancements to ensure better usability for all visitors.

We continually resolve accessibility gaps and value your input to guide our enhancement priorities.

Which Assistive Tools Work Best? Full Compatibility List

Our platform has undergone rigorous testing with various assistive tools and technologies.

• Screen Readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Voice Recognition: Dragon NaturallySpeaking
• Magnification Software: ZoomText, Windows Magnifier
• Keyboard Navigation: Standard keyboard, alternative keyboards, switch devices

Standards and Guidelines

We follow established accessibility frameworks and industry-recognized guidelines.

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines from the W3C
• Section 508: U.S. federal accessibility requirements
• ADA: Americans with Disabilities Act compliance
• AODA: Accessibility for Ontarians with Disabilities Act
• EN 301 549: European accessibility standard

Real-Time Monitoring: How We Ensure Digital Access for All

Multiple assessment techniques verify our ongoing commitment to universal access.

• Automated Testing: Regular scans using industry-standard accessibility testing tools
• Manual Testing: Human testers evaluate user experience with assistive technologies
• User Testing: People with disabilities test our website and provide feedback
• Code Reviews: Accessibility considerations integrated into our development process
• Third-Party Audits: Annual assessments by certified accessibility experts

Help Us Improve: Your Voice Matters | Submit Feedback

Share your accessibility challenges or ideas - your insights help create a more inclusive experience.

1. Contact Us: Reach out using the contact information provided above
2. Describe the Issue: Please provide details about the accessibility barrier you encountered
3. Include Context: Let us know what assistive technology you're using and what you were trying to accomplish
4. Response Timeline: We will acknowledge your feedback within 1-2 business days and provide a resolution timeline
5. Follow-Up: We will keep you informed of our progress and solution implementation

Building Better Access: Latest Platform Enhancements

We maintain a dedicated focus on accessibility through several key programs.

• Staff members participate in comprehensive accessibility education sessions.
• Accessibility checks are built into every stage of our development process.
• We partner with disability rights groups to strengthen our inclusive approach.
• Community suggestions shape our accessibility improvements and future developments.
• We continuously monitor and implement the latest digital accessibility guidelines to serve all users effectively

Digital Compliance Guide: ADA, WCAG & Beyond

Our agency maintains strict adherence to key accessibility regulations and standards, demonstrating our unwavering commitment to inclusive digital experiences

• The ADA ensures equal opportunities and prevents discrimination against individuals with disabilities in all public and private sectors
• Section 508 mandates that federal agencies make their electronic and information technology accessible to people with disabilities
• California's Unruh Act guarantees full and equal accommodations to all persons regardless of their disabilities or characteristics
• We diligently follow local and international web accessibility requirements across every market where our services are available

Need Help? Connect With Our Access Specialists 24/7

Last Review Date: June 24, 2025
Next Scheduled Review: December 2025